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Reviews

Don't take our word for it.

4.9

From 163 Google reviews, as of November 4, 2026.

See them on Google
What people bring up on Google:Furnace replacement · 27Explanation of thermostat · 13Friendly technicians · 10Space heaters · 5
“My heat went out unexpectedly the day before 10 people were coming to stay with us for the holidays. They had a service tech out at 8 am and when my 30 year old unit couldn't be saved they had a team out here that day to install a new unit! The cost was reasonable and the entire team was so professional and friendly. They really saved the day!”

Alison Schiro · Emergency service

“Over the past few years, I've used Shackelford for emergency service for my furnace, as well as subsequent replacement of both my furnace and central AC. They have provided same-day service, including replacing my central AC within 6 hours of calling -- with the utmost courtesy and competency. I highly recommend Shackelford.”

Alexander Earl · Furnace & AC replacement

“Shackelford just replaced our old furnace and air conditioner. They did an excellent job- professional, fast, efficient, and respectful of our property...”

Laurie · Furnace & AC replacement

“They are absolutely the best. I was recommended here from my neighbor and I'll never go back. They were able to stop in same day to fix my furnace, the price was perfect and fair. The repairman was awesome, it felt like I had a friend over taking care of my house. Thank you!”

Christopher Weed · Furnace repair

“Shackelford H&C is and has been the only Heating and Cooling company we've used and we will continue to use. We are eager to refer people to them because of their work ethic and we trust them. They always listen to our needs, provide the best affordable options and they always stand by the products installed.”

Karen Sunshine · Planned maintenance

“...He gave us a fair quote and helped with the decision to move our A/C unit away from our porch...”

Marcus · AC replacement

“I had these guys install a gas heater in my garage. They did an excellent job and all the guys were very professional. They cleaned up after themselves and everything was amazing. Keep up the good work guys. If you're looking for quality work, this company has you covered.”

Jeremy Kuehni · Garage gas heater

“Shackelford recently installed a new furnace for me and I am very happy with the emergency service. Our existing furnace died and both Mike and Holly were responsive after hours to our needs.”

Zach Freeman · Emergency furnace install

“Shackelford H&C did an excellent job with my new furnace and air conditioner. All staff and installers are exceptional in their expertise, efficiency, and friendliness.”

Dawn Weigel Stiegert · New AC & furnace

“...gave me a reasonable bid on a new furnace, and installed it the next morning as they said they would.”

Ron Gilchrist · Emergency furnace install

“...this kind gentleman named Jake who helped me with a challenge that I was facing...”

Stephanie · Service

“Had Shackelford H&C replace 20+ year old heating and A/C and added a whole house humidifier. Very satisfied with the result...”

Doug Okroley · Furnace, AC & humidifier

“I was shocked with the amazing service I received from the Shackelford team. They were so prompt, accommodating, helpful, thorough.. I could go on and on! I wish all businesses could operate on this level. HIGHLY recommend!!”

Adam Folcom · Service

Quoted word for word from Google and the company's website. A “...” marks where a review continues or was shortened.

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Where we work

  • Madison
  • Fitchburg
  • Middleton
  • Waunakee
  • Verona
  • Sun Prairie
  • Stoughton
  • Belleville
  • Brooklyn
  • Oregon
  • Cambridge
  • Cottage Grove
  • Monona
  • McFarland
  • Deerfield
  • DeForest

And the rest of the Madison area and Dane County.