About

Started in Oregon. Still family-owned.

Tom Shackelford founded the company in 1986. Mike and Holly Hoffer bought it from him in 2003 and grew it from a mostly Oregon, Wisconsin business into Madison and the towns around it.

The Shackelford shop on Irish Lane with a company van parked out front

A Shackelford van parked in a residential neighborhood

Everyone you might meet

Mike Hoffer
Owner
Mike and Holly bought Shackelford from founder Tom Shackelford in 2003 and grew it from a mostly Oregon business into Madison and the surrounding communities.
Off the clock Golf, and keeping up with the kids' sports.
Holly Hoffer
Office Manager
Full time at Shackelford since 2015. Phones, scheduling, billing, marketing, social media, and product warranty and registration.
Off the clock Golf, and keeping up with the kids' sports.
Jim
New Construction & Install Manager
With the company since 2004. He handles all the new construction work, and you may see him at your replacement.
Off the clock Sports, boating and a new dog.
John
Service Manager
More than 25 years in the industry, on the team since 2015.
Off the clock Hockey with his son, and raising pigs.
Justin Wilkerson
Installer
15 years of HVAC experience.
Off the clock Truck, tractor and horse pulls, and the movies.
Parker
Installer / New Construction
With Shackelford since 2022, on home replacements and service.
Off the clock Pen and ink drawing on large canvas.
Jake
Service Technician
A strong work ethic, and he likes the feeling of a job done well.
Off the clock Motocross with his sons, and walks with his wife and hound dog.
Owen
Installer / New Construction
The newest team member, and officially the tallest.
Off the clock Motorcycles, snowboarding, fishing and camping.
Debbie
Scheduler / Office Admin
20 years in customer service. She looks forward to talking to you when you call.
Off the clock Curling. She's an Olympian in the sport, and you'll find her on the ice at a local club.